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Frequently Asked Questions

What is is writing service, which gives students help to improve academic performance and achieve better results. We have a team of professional writers, who make us one of the best academic writing services on the market. Customers appreciate our affordable prices and papers of high quality.

Is Your Service Secure?

Of course. We do ask you to provide us with certain personal information when you buy a paper from our website. You should give us your name, email and phone number, but we never disclose this information to anybody. It is kept in the secure database for you to be confident in anonymity. So, the only way for somebody to get to know that you use our service is to hear this from you.

Is my Payment Information Confidential on Your Website?

Our service is reputable one and we cooperate only with reliable companies. We know how secret your bank information is, so we take appropriate measures to keep it confidential. We work only with safe and trustworthy payment systems.

How Do You Calculate the Price?

We can assure you that price corresponds to the quality for competitive price, and we provide not only well-written papers but also professional customer support. We calculate the price carefully, and it depends on the level, subject, size, and requirements. By ordering a paper from us, you can be confident at the fair price for it. Moreover, we provide only original and unique papers of the highest quality, which are based on profound research. We also offer a number of free services such as free revisions, proofreading, and editing.

Do You Have Money Back Guarantee?

We give our customers free revisions, but we also return their money in certain situations. For more details, please visite our money-back guarantee page, where you can find information about all issues, concerning money back policy.

How Do You Assign Writers?

We choose your writer in accordance with next criteria:

  • We check which writer category you have chosen;
  • Educational background of a writer and his or her experience;
  • Availability of writers; It is important to know whether they can finish the work on time.
Can I Select Writer Myself?

Only those customers, who have already used our services, have a chance to select the writer. If you used our service before, you just need to select the previous writer in the category and insert ID of that writer. You can recieve the information about IDs in customer support.

Are Your Writers Native English Speakers?

The majority of writers are, but we work with people from all over the world, so we employ non-native English speakers too. Nevertheless, all of them have a good command of English language, write without any mistakes and are familiar with all writing styles. Still, we give our customers a chance to select whether to work with writers, who use English either as a mother tongue or second language.

Will I Have a Chance to Communicate with My Writer?

There is a possibility to attach any document, picture or video, which you want to share with your writer, or leave him a message. Once get a reply from him or her, our support will notify you about this on your email.

How Can I Be Sure That My Paper Is Plagiarism Free?

All our papers are original, because we watch them to be plagiarism-free. We check every work with best anti-plagiarism software because we take care of safety and reputation of our customers. Thus, placing an order at our service means that you get a guarantee of its quality and uniqueness.

Do You Use Database with Pre-Written Papers?

No. There is no database with pre-written papers at our website, as our employees write each work from scratch.

What is a Format of Standard Essay?

We use a traditional format: Times New Roman font, 12 points, 1 cm margins from all sides and double spaces. If you need any other format, please indicate that information in order to leave no place for misunderstandings.

When Will My Paper Be Delivered?

Our customers have an opportunity to choose deadline themselves. Our writers begin working on a paper, as soon as the payment is done. E.g. you pay for an essay on Monday at 1 p.m. and choose a delivery in 2 days, so you will receive your paper before 1 p.m. on Wednesday.

Make sure that you attach all necessary documents during the order placement. If you do it later, the deadline may be changed.

How to Fill in an Order Form?

As soon as you are at the page with the order form, you will need to indicate the time of delivery, a topic, number of pages (do not count title page and bibliography), type of sources and their number, as well as citation style.

Do not forget to indicate all your requirements in comments. Make sure they are clear in order to avoid any misunderstanding between you and your writer. That is also important for your complete satisfaction with delivered paper.

How to Send My Materials to a Writer?

After the payment is done, we will create your personal page. That is where you can attach as many documents, photos, books etc. as you want. The other way to deliver these materials to your writer is send them to a customer support email and specify the ID of your writer.

What Should I Do If I Forgot My Password?

The password is extremely important, as it secures your personal data. However, if you forgot it, just click on “Forgot Password” in the log in section, and we will send another one to your email.

How will I Get My Final Paper?

We will send your assignment to your email as soon as assigned writer finishes it. An alternative way is to download your paper from your personal page anytime you need it.

I Have Not Received My Paper till Deadline. What Should I Do?

If you have not received your order on agreed deadline inform us about it as soon as possible. We will study your order carefully and say what the reason is. There are several reasons why you may not receive your paper by the deadline:

  • you indicated wrong email address;
  • a paper is in your spam folder;
  • your writer wrote to you but did not receive a reply, and he or she cannot continue working on your order.
I am Dissatisfied with the Paper. What is Then?

Do you need any functional changes? Then you should contact our customer support team and specify your problem. If you are not satisfied with the order due to any other reason, look through our Revision Policy or contact one of our customer support members.

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